1. Refunds:

IF YOU:
Were charged twice on your credit card.
Registered a member twice.
Re-registered because you weren't able to print the first order.
Received an Order Failed error but are not sure if your credit card was charged.

Please click here and provide the information requested.

2. Changing order information:

IF YOU:
Need to change any personal information.
Need to change type of membership card.
Need to change insurance category.
Club or sport information is incorrect.

Please click here and provide the information requested.

3. Reprint information:

IF YOU:
Had a printer problem.
You were not able to print the entire order.
You lost your connection to the internet prior to printing your membership order.

ANSWER:
Our auto responder will automatically send a copy of the order to the email address you listed on the credit card portion of the order.

If you do not receive the auto response email within 24 hours of placing the order please click this button and provide the information requested.

4. T-Shirt Order Problems:

IF YOU:
Have a size problem
Your order was short

Please click here and provide the information requested.

For Help or Technical Support please email membership@aausports.org.

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